evaluate to inform


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Evaluating to improve

the quality of public programs

Public organizations rely on evaluation to demonstrate the relevance and value of their programs and policies. However, these organizations often do not have the required capacity to produce quality evaluations and to use them to support decision-making and improve interventions.

The research work conducted by Dr. Isabelle Bourgeois, seeks to better understand the individual and organizational factors that influence the production and use of quality evaluations. To this end, three lines of investigation are underway: the first set of studies will focus on measuring organizational evaluation capacity through the application of an online instruments. This diagnostic tool enables organizations to identify and implement evaluation capacity building strategies that are adapted to their current needs.

The second line of investigation focuses more broadly on evaluation utilization and how evaluation is used to support decision-making in public organizations.

The third set of studies focuses on the potential synergies between evaluation and other related functions, such as performance measurement and audit.

One of the most innovative aspects of our research program is the LaboEval, a social innovation laboratory focusing on evaluation capacity building in non-profit organizations. The laboratory will match interested organizations with students who will support the non-profits as they design and implement various evaluation activities. The student participants will benefit from real-life evaluation experiences, while organizations will gain new knowledge, skills, and a helping hand in implementing their activities.

The research work conducted by our research team will contribute to the improvement of organizational decision-making processes while supporting organizational learning.


Stay up to date with our latest updates

9 July 2019

We are moving!

Isabelle Bourgeois will be joining the Faculty of Education at the University of Ottawa on August 1st. Our projects will continue as planned.

3 July 2019

New blog post on Goh, Elliott and Quon’s article (2012)

A new blog post is available in the CREPP Reading Club section. The article by Goh, Elliott and Quon (2012) examines a scientific literature discussing the link between organizational performance and organizational learning capacity.

12 June 2019

New blog post on our conference at the ACFAS Congress

This blog post summarizes the presentations given at the Symposium on the Modernization of Public Administration at the ACFAS Congress.


We are available for you

Members of our team are available to speak in the media about evaluation, program management, and public policy. Do not hesitate to contact us!

contact us

To communicate with us

Isabelle Bourgeois, Ph.Disabelle.bourgeois@uottawa.ca

St├ęphanie Maltais, Agente de recherchestephanie.maltais@enap.ca